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Comments & Complaints

good_ratingsIf you have any comments or suggestions to make, you can speak to the Practice Manager or leave details in writing at Reception.

If you are unhappy with the service you have received, please speak to a member of staff, or lift a copy of our Complaints procedure leaflet from the Reception area.

ZERO TOLERANCE

We have a zero tolerance policy towards violent, threatening or abusive behaviour. Our staff have the right to work in an Environment free from such behaviour. If you do not respect this, we may have to call the PSNI and may have to arrange to have you removed from our Practice List  

The Northern Ireland Ombudsman

The website of the Northern Ireland Ombudsman explains the process of complaining about the NHS in NI.

Noticeboard

Please note the practice is closed on Monday 25th August.  If you require urgent medical assistance during this time please contact Out of Hours tel: 02891822344
 
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